Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need.
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For remote workers and IT teams
Connect instantly, securely, and reliably to remote endpoints, and boost your team’s support capabilities.
For support and help desk teams
Swoop in to provide help desk-style services, including break/fix and reactive services, on the spot and on the fly.
Remote desktop and mobile support solutions for every industry and need
No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.
Solutions by Industry
Speed and security in the toughest environments.
Solutions by Role
Enjoy reliable, direct, and instant connections.
Solutions by Need
Provide remote access, run a help desk, or do business from anywhere.
ScreenConnect Support and Access features
Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed.
World-class security—out of the box
Robust security features—including AES-256 encryption and two-factor authentication—ready for you to activate and scale to suit your needs.
Compatible with Windows, macOS, ChromeOS, and Linux/Unix/*nix operating systems, and nearly every major browser, making it a breeze for techs to provide remote support to any customer who needs it.
Showcase your brand in every customer support interaction by white-labeling your remote desktop software with your choice of hundreds of appearance options.
Only in the ScreenConnect Support Premium edition: Elevate remote access management capabilities with browser-enabled live stream sessions that let techs walk end users through hardware or other on-site issues in real-time via the user’s mobile device camera.
Easily configure and customize almost every option on the host page, host client, and guest client to suit your needs.
Granular permissions and user management
Role-based security architecture that makes it easy to equip users—and techs—with the precise level of access to the features and machines they need to do their jobs.
100s of integrations and extensions
Customize your remote support experience and increase efficiency with the integrations and extensions in ConnectWise Marketplace—and we can help you build integrations, too.
“ConnectWise ScreenConnect is a great experience right out of the box. It’s a great feature set, and like anything with ConnectWise, it grew into more.”
“Supporting our client base with the staff in different locations we have would be impossible without tools like ConnectWise ScreenConnect.”
“ConnectWise products give our entire business a single operational platform. Our help desk, projects, purchasing inventory, configuration, inventory tracking, purchasing, warranty renewals, billing, and finance capabilities all live in one place.”
“Being part of the ConnectWise community, for me, means being part of a group that is very forward-thinking, puts service first, and that is interested in helping each other improve.”