Remote Support Software to Deliver Direct and Fast Service to Customers
Full, attended remote control capabilities that allow technicians to deliver direct and fast service to customers, anytime and anywhere, right from their device. They can swoop in to provide help desk-style services, including break/fix services, on the spot and on the fly, expediting ticket resolution and getting customers back to work faster.
ScreenConnect Support Benefits
World-class security functionality out of the box—including AES-256 encryption and two-factor authentication—so techs can provide remote support with confidence.
Your technicians will never waste a moment in helping customers resolve issues and stay productive. Easily connect to any managed endpoint in a snap.
Billing is by concurrent user, so it works for teams large and small—just use the features you need when you need them as your business grows.
What People Are Saying
“If you want to provide a better support service to your customers, you must have a good application for remote connections. In that sense, ScreenConnect is your best choice.”