Remote Desktop Support to Deliver Direct and Fast Service to Customers
Full, attended remote control capabilities that allow technicians to deliver direct and fast service to customers, anytime and anywhere, right from their device. They can swoop in to provide help desk-style services, including break/fix services, on the spot and on the fly, expediting ticket resolution and getting customers back to work faster.
ScreenConnect Support Benefits
World-class security functionality out of the box—including AES-256 encryption and two-factor authentication—so techs can provide remote support with confidence.
Your technicians will never waste a moment in helping customers resolve issues and stay productive. Easily connect to any managed endpoint in a snap.
Billing is by concurrent user, so it works for teams large and small—just use the features you need when you need them as your business grows.
What People Are Saying
“If you want to provide a better support service to your customers, you must have a good application for remote connections. In that sense, ScreenConnect is your best choice.”
ScreenConnect Support Features
Compatible with Windows, macOS, ChromeOS, and Linux/Unix/*nix operating systems, and nearly every major browser, making it a breeze for techs to provide remote support to any customer who needs it.
Simplify production by configuring almost every option on the host page, host client, and guest client. Add extensions and create triggers to streamline workflows and maximize output.
Showcase your brand in every customer support interaction by white-labeling with your choice of hundreds of appearance options.