ScreenConnect support resources

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Knowledge base

Read articles that assist in setting up popular configurations.

Discover ConnectWise ScreenConnect >>
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Chat with Support

Rely on our experienced support team to get the most out of your remote control solution.

Chat with support >>
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Supported extensions

Work even faster by adding multiple supported applications.

Learn more about extensions >>
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User forums

Seek advice or kick around questions and ideas with your peers in The IT Nation.

Join the user forums >>
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On-Premise Download

Visit the download page to find the latest on-premises version of ScreenConnect. 

Download new versions >>
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Move to Cloud

Easily move to a cloud license in a few simple steps.

Upgrade my account >>
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Explore ConnectWise University

Benefit from online educational and training resources to enhance your business.

ConnectWise University >>
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Get live chat support 24/7
Sometimes you just need to talk it out:

When possible, avoid wait time by chatting with us during our non-peak hours from 5pm - 9am EST.

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Support guidelines and policies

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Support resources