Live stream sessions in ConnectWise ScreenConnect™ with ConnectWise View

ConnectWise View is browser-based, so there’s no need to install a mobile app. Connecting is as quick and easy as directing users to cwview.com and providing a six-digit access code. At the push of a button, you can also send the secure link via email or text.

Looking through the eyes of your end users with an open mic makes remote problem solving a piece of cake. ConnectWise View lets you see what your client sees, so you can walk them through the resolution process step-by-step using the camera on their mobile device.

Because ConnectWise View establishes connectivity through a secured mobile device browser session, there’s no need to share your technicians’ private contact details. This prevents clients from future direct contact, ensuring your staff’s privacy and productivity remains high.

For future reference, staff training, technical documentation, and evidence for billing purposes, ConnectWise View lets your technicians keep visual records of their live stream sessions through downloadable snapshots.

ConnectWise View gives senior engineers the ability to engage and mentor junior technicians in training, or for added horsepower while on call at client sites. They’ll have more time to focus on high-revenue, complex projects instead of spending time on the road or in the classroom.

Provide fast customer service with reliable, easy-to-use remote support from anywhere, anytime.

Accomplish more by gaining access to unattended computers, services, or virtual machines.

Simplify and enhance meetings by easily engaging multiple people from various locations.