ConnectWise ScreenConnect™ Support free trial

Free 14-day trial, no credit card required.

Get Control. Stay connected.

Provide the support your customers dream of
internal IT icon

Instant connectivity when your end users need you the most

security solutions icon

Flexible security to create comfort with your teams and end users

template icon

Completely customizable solution to keep your brand front and center

devices icon

Connect from your desktop, or your Android, iOS, or Windows device, anywhere there’s an internet connection

Step 1 of 2

Step 2 of 2

Compare ScreenConnect Packages

Features
One
$27/mo.*
Standard
$42/mo.*
Premium
$52/mo.*
Access
$30/mo.*

License type

Concurrent

Concurrent

Concurrent

Agent-based

Max technician license per account

1

Unrestricted

Unrestricted

Unrestricted

# of simultaneous technicians per license

1

1

1

Unlimited

# of unattended agents per license

10

Unlimited

Unlimited

Varied

# of simultaneous sessions

1

3

10

Unlimited

Remote access

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Remote support

checkmark.png

checkmark.png

checkmark.png

Remote meeting

checkmark.png

checkmark.png

checkmark.png

Remote command line

checkmark.png

checkmark.png

checkmark.png

Wake-on-LAN

checkmark.png

checkmark.png

checkmark.png

Host chat

checkmark.png

checkmark.png

checkmark.png

Logon session switching

checkmark.png

checkmark.png

checkmark.png

Sound capture

checkmark.png

checkmark.png

checkmark.png

VoIP

checkmark.png

checkmark.png

checkmark.png

Video auditing

checkmark.png

Backstage host commands

checkmark.png

checkmark.png

checkmark.png

Features
One
$27/mo.*
Standard
$42/mo.*
Premium
$52/mo.*
Access
$30/mo.*

Multiple invitation methods

checkmark.png

checkmark.png

checkmark.png

Multiple installation methods

checkmark.png

checkmark.png

checkmark.png

checkmark.png

MSI packages

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Agent deployer

checkmark.png

Easily manage and group sessions

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Database maintenance options

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Session triggers

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Windows updates

checkmark.png

checkmark.png

Processes

checkmark.png

checkmark.png

Event log

checkmark.png

checkmark.png

Software

checkmark.png

checkmark.png

Services

checkmark.png

checkmark.png

Preconfigured reports

checkmark.png

checkmark.png

Features
One
$27/mo.*
Standard
$42/mo.*
Premium
$52/mo.*
Access
$30/mo.*

UAC control

Elevate a support session to control UAC dialogs.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Multiple monitor support

Select a single monitor or view all monitors during a session.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Remote printing

Print to your local printer from within a remote ConnectWise ScreenConnect session.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Store/pass credentials

Store and encrypt a single set of credentials within the host client.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Suspend guest input

Remove the guest's keyboard and mouse control.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Blank guest monitor

Obscure the guest monitor for privacy while in a session.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Host pass

Use a license to create temporary access to control a ConnectWise Control support session.

checkmark.png

checkmark.png

checkmark.png

Central toolbox

Share tools amongst all hosts (technicians) to use during ConnectWise Control sessions.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Local toolbox

Store tools on a host's local computer for use during ConnectWise ScreenConnect sessions.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

File transfer

Send files to and from a remote device during a session.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Drag & drop file transfer

Send and receive files and folders by dragging and dropping them into the client window.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Right-click, copy, paste file transfer

Send and receive files using the right-click "Copy" and "Paste" commands to transfer files to and from a remote device.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Annotation

Use annotation tools to mark up a shared screen.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Features
One
$27/mo.*
Standard
$42/mo.*
Premium
$52/mo.*
Access
$30/mo.*

Customize text

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Re-brand images & icons

Change default logos and icons on the Host page, Guest page, and client.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Language localization

Customize your ConnectWise ScreenConnect Host page, Guest page, and client with your local language.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Add service disclaimers

Display notices and disclaimers to your guest before a ConnectWise ScreenConnect session.

checkmark.png

checkmark.png

checkmark.png

Features
One
$27/mo.*
Standard
$42/mo.*
Premium
$52/mo.*
Access
$30/mo.*

Role-based security

Manage user permissions by grouping users into roles.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Option to request customer consent

Prompt guest for consent before connecting to a remote device.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Option to bypass consent if user logged off

Grant consent to connect to a remote device if there is no user process running.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

AES-256 bit encryption

ConnectWise Control session traffic is automatically encrypted with AES-256 block encryption.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Audit reports

View session activity, including host and guest connections, during a specific time and date range.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Secure session codes

Invite a guest to join a session with a secure, five-digit code.

checkmark.png

checkmark.png

checkmark.png

LDAP integration

Use an existing LDAP server as a user source for a ConnectWise Control instance.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

SAML integration

Provide single-sign on access to hosts.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Two-factor authentication

Configure two-factor authentication for hosts to log into the Host page or the Administration page.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

OAuth integration

Provide single-sign on access to hosts

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Secured with SSL certificate

Instances are automatically secured with an SSL certificate and enabled with an HTTP-to-HTTPS redirect.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Lock on disconnect

Lock a remote client upon host disconnect.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Brute force prevention

Prevent brute force attacks by configuring password requirements.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Revoke access

Revoke tokens for host passes and authentication sessions.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Features
One
$27/mo.*
Standard
$42/mo.*
Premium
$52/mo.*
Access
$30/mo.*

Android technicianclient

Support guest machines from an Android device.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

iOS technician client

Support guest machines from an iOS device.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Support Android mobile guest clients

Support Android devices remotely.

checkmark.png

checkmark.png

checkmark.png

Support iOS mobile guest clients

Support iOS devices remotely.

checkmark.png

checkmark.png

Features
One
$27/mo.*
Standard
$42/mo.*
Premium
$52/mo.*
Access
$30/mo.*

Surveys

Redirect to a third-party survey site after a support or meeting session is ended.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Extensions

Add additional functionality to your ConnectWise ScreenConnect instance with extensions and integrations.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Premium extensions

Add premium reporting, diagnostics, and more to your ConnectWise ScreenConnect instance with premium extensions and integrations.

checkmark.png

ConnectWise View™

ConnectWise View engages technicians (coordinators) and their end-users (cameraperson) in real time through a browser-enabled, live stream session.

checkmark.png

Features
One
$27/mo.*
Standard
$42/mo.*
Premium
$52/mo.*
Access
$30/mo.*

Knowledge base

Access knowledge base articles and documentation.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Videos & tutorials

View videos and recorded ConnectWise ScreenConnect tutorials.

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Community forum

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Email support

checkmark.png

checkmark.png

checkmark.png

checkmark.png

Phone support

checkmark.png

checkmark.png

checkmark.png

checkmark.png

What's included

ConnectWise ScreenConnect Access plans
Unlimited users can connect to unattended devices by installing unattended access agents

Features include:

Remote unattended access
Endpoint management
and more!

ScreenConnect Access pricing options

Pricing is for the total number of agents shown.

 

Unattended access agents

Per month paid annually

Per month paid monthly

25

$30

$38

50

$53.33

$67

100

$100

$125

250

$200

$250

500

$375

$465

750

$525

$660

1,000

$600

$750

2,500

$1,250

$1,575