Remote access software for more proactive support

Deliver immediate, secure remote support to all endpoints with ConnectWise ScreenConnect™ Access

ScreenConnect Access remote access management software lets you raise the bar for remote support. Your technicians can access attended or unattended endpoints instantly so they can resolve issues faster—and help reduce customer downtime. Techs can deliver secure, superior service silently, seamlessly, and speedily through a reliable, direct connection to access desktops, mobile devices, and more.

ScreenConnect Access Features

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World-class security—out of the box

Includes an array of robust security features—including AES-256 encryption and two-factor authentication—ready for you to activate and scale to suit your needs.

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Granular permissions and user management

Utlize role-based security architecture that makes it easy to equip users—and techs—with the precise level of access to the features and machines they need to do their jobs.

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Clear, concise, and actionable reports

Advanced reporting capabilities let you access a holistic view of technician activity and track the key metrics most important to your business.

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A vast selection of powerful integrations

Customize your remote support experience and save time and costs with the hundreds of integrations and extensions in the ConnectWise Marketplace—or, work with our product team to build what you need.

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What People Are Saying

“If you want to provide a better support service to your customers, you must have a good application for remote connections. In that sense, ConnectWise ScreenConnect is your best choice.”

— Elijah H., Senior University Technician in Networks

ScreenConnect Access Benefits

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Faster service, lower costs

Your technicians can close tickets faster and serve more customers to reduce business costs and boost the bottom line.

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Support for machines anywhere

Quickly resolve technical issues on attended or unattended endpoints behind the scenes—no matter where those endpoints are located.

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More opportunity to grow revenue

Remote access management capabilities can open the door for your business to provide more and better service offerings to customers that create value for them, and more revenue for you.

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A convenient billing approach

Bill by endpoint so you’ll never face the prospect of biting off more than you can chew. 

Build. Install. Connect. Resolve.

Best-in-class remote unattended access with powerful, easy to use remote machine monitoring and management features. Unlimited technicians. Pay by endpoint.