ConnectWise ScreenConnect™ extensions & integrations
Most popular extensions
There’s more where these came from. Browse these user favorites by category, then start a free trial to try them out yourself and discover even more options to work the way you like.
Premium extensions
Remote diagnostic toolkit
Add additional tabs on the Host page to view and manage a device's processes, software, event log, and services. Premium license required.
Report Generator
Add a Reports tab to your Administration page to construct queries and generate reports based on different session activities.
ConnectWise View
ConnectWise View allows you to solve hadware and other on-site issues effectively via browser-enabled, live-stream sessions using an end user's mobile device camera.
ConnectWise platform integrations
ConnectWise PSA
Initiate a ScreenConnect session from within a ConnectWise PSA Service Ticket. Session details update into the ticket automatically. ConnectWise PSA version 2017.1 or later required.
ConnectWise Automate
Connect to a remote machine directly from the Computer management screen. The integration is automatically installed by the ScreenConnect plugin in ConnectWise Automate.
Third-party integrations
Acronis
The Acronis integration helps you deliver remote backup and cyber protection easily, efficiently, and securely.
Freshdesk
The Freshdesk integration lets agents create and join remote support sessions directly from Freshdesk tickets.
Microsoft Outlook
Integrate with Microsoft® Outlook add-ons.
Zendesk
Instantly gain remote access to a client's machine right from the Zendesk ticket sidebar. Notes, chat history, timestamps, and more are saved in the Zendesk ticket automatically.
Productivity
Remote system diagnostics
Provide additional diagnostic information about each remote machine on the Host page.
Command toolbox
Add a Toolbox to the right-click menu from where configurable commands can be sent to remote machines.
Report manager
Build and manage downloadable reports (5.5+ required). Email CSV-formatted reports from within the extension and store default email to address.
Guest session starter
Allow guests to create and join sessions themselves.
Guest download assistant
Displays an animated 'click the downloaded file' arrow that points to the downloaded client on the guest page. The download arrow animation is only presented to unauthenticated guest users in Chrome or Firefox.
Desktop notifications
Enable desktop notifications for these Host page events: support session received unacknowledged chat message, access session received unacknowledged chat message, support session created, support guest connected, and meeting guest connected.
Communication
Offline machine notifications
Get notified when a machine has been offline for longer than a predetermined length of time.
Auto respond to messages
Automatically respond to any message sent to a session when no Host is connected.
Guest initiated chat
Give Guests the ability to send mesages to Hosts without joining a session first.
Note on desktop
Leave a persistent, configurable message on the Guest's desktop on demand.
Administration
Advanced SMTP settings
Simplify SMTP configuration, specify port and credentials, and more from the Admin 'Extras' Menu or Advanced SMTP Settings options.
Client network deployer
Make deployment easier by allowing users to download a utility to deploy unattended clients to Windows machines on a subnet.
Tech roll call
View Hosts who are currently connected to sessions or who have recently logged into the application.
Configuration
Advanced configuration editor
A simplified way to edit the web.config and app.config files. 19.0+ required.
Import Bulk Users
Allows an administrator to create multiple host accounts at once.
List published sessions
Changes the default drop-down menu for Published Sessions to a List.
ConnectWise labs
ScreenConnector
Allow users to quickly launch sessions from their Windows taskbar.
Guest full installer builder
Provde the full Build INstaller dialog on the guest page without login.
Quick group creator
Group your sessions based on 'Organization' or other customer properties, and create multiple session groups at once.
Security Toolkit
The Security Toolkit adds a set of security tools for a ConnectWise ScreenConnect instance or installation.
Translations/localization
French
Say "bonjour!" to your French-language users of ConnectWise ScreenConnect with this translation extension.
Spanish
Say "hola!" to your Spanish-language users of ConnectWise ScreenConnect with this translation extension.
Dutch (Netherlands)
Say "hallo!" to your Dutch-language instance of ConnectWise ScreenConnect with this translation extension.