Blog Posts by Ciaran Chu

Ciaran Chu
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02/22/2024
3 min read
Ensuring Security and Protection: ConnectWise Addresses ScreenConnect™ Vulnerability
Our dedicated teams have been working tirelessly to address the reported vulnerability through our vulnerability disclosure process.
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Company Updates
11/01/2023
3 min read
Transforming feedback into action: Leverage the power of the ConnectWise ScreenConnect and SmileBack integration
ConnectWise ScreenConnect™ and SmileBack™, a ConnectWise solution, have a new integration that can help MPS and internal IT teams dramatically transform customer relationships.
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Company Updates
05/15/2023
2 min read
We’re bringing back the ScreenConnect name
ConnectWise Control™ is returning to its roots and has been rebranded to ConnectWise ScreenConnect™. It’s all the functionality our partners love with a new (yet familiar) name!
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Company Updates
03/17/2023
4 min read
What is least privilege access, and why is it important?
Least privilege access is a security concept whereby a user is given the lowest necessary level of access needed to perform job functions.
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Remote Support & Access

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