ConnectWise ScreenConnect Access: Remote Unattended Access
Unattended access with ConnectWise ScreenConnect Access is fast, secure, and reliable. When your end users are away, you can still provide complete service and support via access agents for persistent connections to any unattended machine—anywhere in the world.
Explore the unattended access features of ConnectWise ScreenConnect Access
Access agent installer
Install an unattended access agent onto the desktop, laptop, mobile device, or server you want to support by building an access agent installer. Assuming the machine has internet connectivity, ConnectWise ScreenConnect Access will have you in.
Instant file transfer
When you need to share files and folders with your customers and within your own internal teams, ConnectWise ScreenConnect Access gives you this capability. Move anything with simple copy and paste or drag and drop functionality.
Role-based security allows ConnectWise ScreenConnect Access administrators to group users or devices into roles for security purposes. Each role can be defined with specific granular permissions to allow varied access to client machines (e.g., access to only Level 3 techs, or only access to machines in the sales department).
Consents and alerts
Keep your end users in-the-know while you perform background maintenance on their machines. ConnectWise ScreenConnect Access can alert users when routine work is being done and lets you send requests for consent to access during work hours if their presence is unknown.
During a remote session, leverage a powerful Toolbox folder for storing documentation and running small scripts and executables on remote machines—directly from within the client—for every team member to share.
From unattended access to fully remote support and everything in between, ConnectWise ScreenConnect puts secure and reliable support in your techs’ hands.
“I love ConnectWise ScreenConnect because it’s quick and easy to use. It saves so much time, as soon as you click on an agent, boom, there’s your session and you’re ready to go.”
ConnectWise ScreenConnect works with ConnectWise Automate to give you the tools you need to automate any IT task, work on multiple machines at the same time, manage everything through a single console, easily manage IT policies across multiple endpoints, and much more.