Modern tools to secure, monitor, and control access across an environment without shared admin credentials.
Privileged Access Management (PAM) Software
Simplify elevated access requests with least-privilege controls
Giving full admin rights to each request for elevated access can leave your customers open to risk, but a zero-trust process can create a frustrating customer experience that doesn’t seem “worth it.” Least-privilege access is the answer, but it can be challenging to implement without a process to collect, review, and respond to elevated access requests.
ConnectWise Access Management provides the tools to secure, monitor, and control access across an environment without shared admin credentials. If a user needs administrative rights to complete a process like installing an application, they can request user account control (UAC). A technician can quickly approve or deny the elevation request, which saves valuable customer time, improves customer experience, and creates a more secure customer environment. For more intensive troubleshooting, Access Management also enables techs to request a temporary administrative login for more secure access, eliminating shared credentials.
Protect Privileged Credentials
Stolen or compromised credentials are the most common data breach at 19% of breaches costing $4.5M.*
Safeguard Your Environment
Organizations that have implemented a zero-trust architecture have an average of $1M less in breach costs.*
Save Time and Money
Breaches caused by compromised credentials cost $150K more than the average data breach and can take 327 days to identify in a post-mortem investigation.*
Get more benefits with a full ConnectWise ScreenConnect™ integration*
Techs can approve their own elevation of admin login requests, eliminating the risky practice of shared credentials.
Approve elevation or administrative login requests from a notification bar within the host client, never leaving the context of the session.
Manage seamless remote sessions
Conduct remote support or remote access sessions without entering administrative credentials.
*Must have both ConnectWise Access Management + ConnectWise ScreenConnect™ licenses
Quickly respond to customer elevated access requests
Review elevation requests manually or automatically
Manually approve or deny end user elevation requests in real-time without a remote session or phone call,or set rules to automatically approve common requests.
Improve customer experience
Set least-privilege controls to create seamless approvals for customers without compromising security.
Track admin login requests
Easily review time-stamped requests and responses in the audit log.
Do more with the ConnnectWise PSA integration*
Improve your security and deliver award winning service delivery. Pairing ConnectWise PSA with ConnectWise Access Management gives you the ability to safeguard your network and devices without putting a burden on your helpdesk. Track, audit, and respond to access requests in real-time from ConnectWise PSA.
*Must have both ConnectWise PSA™ + ConnectWise ScreenConnect™ licenses